Forgetting your Xbox password can lead to a mix of frustration and anxiety, especially when you’re all set for a gaming session. Fortunately, regaining access to your account is straightforward with the proper steps. Whether you have access to your recovery information or find yourself without it, this guide will walk you through resetting your Xbox password efficiently. If you struggle with remembering passwords frequently, we recommend using password managers like RoboForm.

Resetting Your Xbox Password on the Xbox Console

If you have access to your Xbox console and a linked recovery method, follow these steps:

  1. Navigate to sign in screen and select ‘Forgot password?’
  2. Verify your identity via email or mobile
  3. Set a new, strong password and reconfirm
  4. Access your account with the new password

Resetting Password on Xbox 360 Console

  1. Start recovery: choose “Can’t access your account?” on the “Download Profile” or “Sign In” screen to open a browser window.
  2. Identify issue: select the reason for sign-in trouble.
  3. Enter email: type in your Microsoft account email using the virtual keyboard (activate by pressing the A button).
  4. Complete verification: input the displayed code to confirm you’re not a robot.
  5. Verify contacts: check the listed alternate email and phone number on the “Verify your identity” screen. If accurate and accessible, proceed to receive a security code.

Resetting Your Xbox Password via Microsoft Account 

  1. Go to the Microsoft account recovery page.
  2. Enter the email address associated with your Xbox account.
  3. Choose how to receive a security code via email or phone number.
  4. Enter the code when prompted.
  5. Follow the on-screen instructions to reset your Xbox password.

You have several options if you remember your Xbox password but want to update it.

How to Change Microsoft Xbox Password Online

  1. Access the security page with your Microsoft account and select “Change my password.”
  2. Verify identity: confirm your identity by inputting your password or a security code sent to your alternate contact.
  3. Update password: enter your new password, confirm it, and click “Save.”

How to Change Microsoft Xbox Password on Xbox 360

  1. Access your Xbox 360: log into your console.
  2. Navigate to Settings: scroll to the right and select “Account.”
  3. Go to Account Security: continue scrolling until you reach “Your Information,” then choose “Account Security.”
  4. Initiate password change: click on “Change Password.”
  5. Update your password: input your existing password followed by your new password (twice for confirmation), then click “Change Now.”
  6. Sync password: if prompted and you wish to use this new password across other Microsoft services, select “Yes” to save it.

Additional Recommendations:

  • Recovery account details: If you’re uncertain about the email or phone number linked to your account, consider searching your email archives for a “Microsoft account” or contacting your email service provider for assistance.
  • Password creation tips: when crafting a new password, prioritize uniqueness and strength to safeguard your account. A mix of different character types will fortify your password against unauthorized access. Use the password generator as your help. 
  • Enhance account security: activating two-factor authentication on your Microsoft account adds an extra layer of security, significantly reducing the risk of compromise.

Following these structured steps, you can swiftly regain access to your Xbox account and resume gaming adventures with minimal disruption. 

It is also recommended to leverage a password manager for your Xbox account for good password hygiene. RoboForm keeps your Xbox passwords safe and your account easily accessible.

Photo by Billy Freeman on Unsplash.

Posted by Simon Davis

Simon Davis is the VP of Marketing for RoboForm.